How does billing work?
We offer 2 different types of Glam Bag memberships (monthly or annual), and your billing experience will differ depending on which type you choose.* Here's the lowdown:
For monthly members:
We'll attempt to bill your card each month at 9pm PT on the last day of the month. If we're able to successfully bill you, we start prepping the upcoming month's Glam Bag for shipment.
If we're not able to bill you, we'll try again a few days later. (We'll always email you first so that you have time to double-check that your card is ready for billing.) We continue billing through the middle of the month, and will attempt to re-bill your card every few days.
If we're able to successfully bill you before our billing period ends mid-month, you'll get that month's Glam Bag! It won't be prepped for shipment until your payment clears, so if your payment goes through late in the month, you'll get your Glam Bag later than usual.
If we're unable to bill you after repeated attempts, we can't send you that month's Glam Bag. But don't worry, you can still get the following month if you update your card! If your card declines payment 3 months in a row, your membership will be put on hold, and we'll stop attempting to bill you. You can always resubscribe any time you want, and you'll automatically skip the Waitlist.
For annual members:
We'll bill your card when you move off the Waitlist, and you'll be charged for 11 months of Glam Bags (plus a bonus one on us!). Your membership automatically renews, so you can expect to be billed again for another year of Glam Bags at 9pm PT on the last day of your 12th month.
If we're not able to bill you when you sign up, or when your membership renews, we'll try again a few days later. (We'll email you first so that you have time to double-check that your card is ready for billing.) We'll attempt to re-bill your card every few days until our billing period closes.
Once your payment clears successfully, you can look forward to 12 months of uninterrupted Glam Bags!*If you're a new member, find more information here about when you'll be billed for your first bag.
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