ipsy Shopper

What is ipsy Shopper?

ipsy Shopper is an exclusive marketplace where you can shop for beauty products and earn cash back. We’ve partnered with hundreds of beauty brands so when you make an eligible purchase, and you have an acti...

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Who can use ipsy Shopper?

We currently offer ipsy Shopper as an exclusive benefit for our amazing active and past ipsy members. If you’d like to join the ipsy community, please visit ipsy.com to sign up for a Glam Bag membership.

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Where is ipsy Shopper available?

Currently we’re not available in Canada, Puerto Rico, Hawaii and Alaska. Only ipsy members who reside in the U.S. can purchase on Shopper at this time. All orders are shipped directly from our Shopper brand pa...

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How do I know if I’m an active member?

If you’re paying a monthly or annual fee to receive Glam Bags, you are an active member. If you cancel your membership, you are considered inactive, but a past member. If you pause your membership, you are cons...

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What payment methods do you accept for ipsy Shopper?

We accept Visa, MasterCard, Discover, and American Express credit and debit cards. We also accept cards set up on PayPal. For ipsy Offers and ipsy Shopper, you can only use a pre-paid Visa or MasterCard if i...

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My ipsy Shopper order arrived damaged. What should I do?

No worries! Please email ipsyCare for help. Since all brands and orders are different, we'll need one of our agents to figure out the best solution* for you. *Our policy is good for up to 45 days after the shi...

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What does processing mean?

Processing means that your order was successfully purchased and is being fulfilled. It takes 2-5 business days to ship. Once your order has shipped out, your status will change to "shipped".

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Can I cancel my Shopper order?

If your order hasn’t already been processed, you can cancel it by going to Account, then Order History. Click on the order you wish to cancel, and you will find a “cancel order” option at the top. Select a reas...

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Where's cash back?

We're celebrating the holiday season by offering an immediate discount instead of earning, and then waiting to receive cash back. We got feedback from our members who wanted a discount off their purchases up fr...

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Can I still redeem my ipsy Cash?

If you earned your ipsy Cash prior to the 17th, we’ll automatically send your cash back on the 10th via PayPal or check. (We don’t offer direct deposits or gift cards.) Some PayPal users may need to move any ip...

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Still can't find what you're looking for? Email ipsyCare!