ipsy Shopper

Does ipsy Cash expire?

The ipsy Cash in your ipsy Cash Account will expire if the balance remains less that $5 for 2 years (24 consecutive months, based on the transaction date). When you receive a check from us, you must deposit th...

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What happens to my ipsy Cash when I cancel my membership?

You will lose your unissued ipsy Cash if your ipsy membership is cancelled, so make sure to redeem your cash before cancelling. Any ipsy Cash you receive in the form of a check or PayPal deposit will remain you...

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How do I change my cash back method?

Check by mail. If you wish to receive your ipsy Cash through a paper check by mail, visit your ipsy account page under the “ipsy Cash” section. You’ll need to provide a valid U.S. mailing address for us to send...

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What happens to my ipsy Cash if my order is refunded?

If an order is refunded, the corresponding value of ipsy Cash earned is deducted from your balance.

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How do I know if I’m an active member?

If you’re paying a monthly or annual fee to receive Glam Bags, you are an active member. If you cancel your membership, you are considered inactive. If you pause your membership, you are considered “inactive” u...

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What payment methods do you accept for ipsy Shopper?

We accept Visa, MasterCard, Discover, and American Express credit and debit cards. We also accept cards set up on PayPal. For ipsy Offers and ipsy Shopper, you can only use a pre-paid Visa or MasterCard if i...

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My ipsy Shopper order arrived damaged. What should I do?

Oh no! We're sorry to hear this happened. Please contact ipsyCare for help! Since all brands and orders are different, we'll need one of our agents to figure out the best *solution for you. *Our policy is good...

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