Glam Bag: Shipping

How does shipping work?

We’re currently shipping to the U.S. (including its territories, PO Boxes, and APO, DPO, and FPO boxes) and Canada (including its territories and military locations). In the U.S., Glam Bags are currently sent ...

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How much does shipping cost?

Shipping is free in the U.S. and USD $4.95 for Canada.

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Why is my tracking code inactive?

Tracking codes can take 48 hours to activate. If your tracking is still inactive after 48 hours, the bar code on your package may have been marked or scratched in the mail, which means it won't scan properly. E...

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Why hasn't my tracking code updated?

It’s totally normal for your tracking to go a few days without an update. Once your package arrives at your local post office, the tracking may not update until it goes out for delivery. Sometimes shipping labe...

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How can I track my package?

We email tracking codes around the middle of each month, and you can also find your tracking code by logging into ipsy.com. Click on your profile picture in the top right corner, then go to the "Subscription &a...

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How do I change my shipping address?

You can change your shipping address at any time by logging into ipsy.com and visiting your profile. Select "Subscription & Purchases" to find your shipping address, then select "Edit Address" to make chang...

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Do you ship to Canada?

Yes. We love our neighbors to the North! We also ship to Canadian military addresses. Glam Bags ship mid-month via Landmark Global, and they usually arrive 7-10 business days after leaving our warehouse in the...

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Do you ship to overseas military addresses?

We support our service men and women and their families, and we do ship Glam Bags to military addresses. USPS will deliver your package to your local military post office. Since each military post office has it...

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Do you ship internationally?

We’re currently shipping our Glam Bags only to the U.S. and its territories, APO, DPO, and FPO boxes, and Canada. Regardless of where you are in the world, you’re welcome to create a profile and explore ipsy.c...

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Why is my package being shipped an indirect route?

All major carriers use a hub-and-spoke system to deliver packages, which means that when packages leave our warehouse, they go to the nearest hub regardless of their final destination. We know it might seem str...

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