Membership & Waitlist

Is there a phone number for ipsy?

We don't offer phone support since we feel we're able to offer our best customer care through email and Twitter. ipsyCare responds to every message (starting with the oldest ones first) within 24-48 hours I...

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I canceled my ipsy membership last month. Why did I get charged again this month?

It’s possible your cancellation wasn’t finalized. After you clicked to cancel your membership, you should have received an email from us with a link to finalize your cancellation.

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