Products

How are Glam Bags personalized?

ipsyMatch: We customize all Glam Bags using a personalization tool called ipsyMatch. This sophisticated system uses the info from your beauty profile and product reviews to help choose the best Glam Bag combina...

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Can I change my beauty profile preferences?

You sure can! Just log in to ipsy.com and click "Glam Bag." Scroll down and you'll see an "Update Profile" button below your featured products for the month. You can also access your beauty profile by hovering...

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How do reviews work?

Glam Bag members: When Glam Bags start to arrive in the mail, you’ll see “Review” buttons appear below each product in your online Glam Bag. Click “Review” below each product to answer a few fun, quick question...

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My Glam Bag or product(s) are damaged or missing.

We stand by our products and quality, and we do our best to ensure each item is shipped in the safest possible way. We'll replace any product* that is defective, damaged in transit, or missing at no charge. Jus...

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How can I see what's in my Glam Bag for this month?

To view your Glam Bag online, log into your ipsy account and select "Glam Bag". From there, you can access your past Glam Bags and see lots of fun themed monthly content from our Creators. Once your payment ...

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What is going to be in next month's Glam Bag?

It’s a surprise! But we do share sneak peek hints around the first week of each month across our social channels (Facebook, Twitter, Instagram, YouTube)!

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Can you customize my Glam Bag based on allergies?

We are currently unable to customize Glam Bags based on allergies. We work closely with our brand partners to make sure all of the products we distribute are safe for general use, but many beauty products conta...

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Where can I see my past Glam Bags?

You can view the contents of past Glam Bags on the Glam Bag page, along with the bag designs. On mobile, select the gray bag icon hovering over the theme image. You can scroll through all your past bags from 2...

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