Glam Bag: Billing

How do I update my billing information?

You can update your billing information by logging into ipsy.com and clicking on “Account”. From there, you can go to "Edit account settings" and update your information under "Billing". If you update your pay...

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When will I be billed?

When You Sign Up: You will have the option to Skip the Waitlist to activate your membership. Once you skip, you will be immediately charged for your first bag. If there are spots available we’ll send you the cu...

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How does billing work?

We offer 2 different types of Glam Bag memberships (monthly or annual), and your billing experience will differ depending on which type you choose.* Here's the lowdown: For monthly members: We'll attempt ...

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Can I pick the date you bill me?

If you're a new member, find more information here about when you'll be billed for your first bag. We don’t have a way to customize your billing date, so your card will always be automatically billed at 9pm PT...

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Can I get a refund for my Glam Bag?

We do not offer refunds or exchanges for Glam Bags, but we're always happy to replace anything missing or damaged. Please note that our replacement policy is good for up to 45 days after the shipment date. If...

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Why was I just charged 1 cent?

When you first join, you may see a $.01 charge on your bank statement. This is just a pre-authorization to check your card and will be reimbursed by your bank. Reimbursement is usually immediate, but can someti...

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What payment methods do you accept for the Glam Bag?

We accept Visa, MasterCard, Discover, and American Express credit and debit cards. You can also use a pre-paid Visa or MasterCard that’s valid for use on recurring online transactions (not all of them are). W...

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Do you charge sales tax?

We do -- we charge sales taxes in California (CA), New York (NY), North Carolina (NC), and Texas (TX) due to our physical presence in those states. We are required by law to charge sales tax on any orders shipp...

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I'm Canadian. Why does my monthly bill vary?

The price of a monthly membership for our Canadian members is USD $14.95 ($10 plus a $4.95 shipping fee). When you're billed, your bank statement will show the conversion amount in CAD, and due to the fluctuat...

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