To cancel your IPSY membership:
- Log into your IPSY account, then click here.
- Click "Continue Cancellation".
- You may be asked to log in to verify your account info before moving on to the next step.*
- Select up to 2 reasons for canceling, then continue.
- We will email you a link that you must click to confirm your cancellation.
- Make sure you're logged into your IPSY account, then click on the link in the email we sent you to finalize your cancellation.
- *If you were asked to verify your account info when completing the previous steps, you won't need to finalize your cancellation via email.
If you do not click on the link in the email or are not logged in to IPSY.com when you click it, your cancellation request will not be processed.
PLEASE NOTE: You must confirm your cancellation via email by 12pm PT on the last day of the month if you don’t want the upcoming month’s order. If you confirm your cancellation after 12pm PT, your membership will not end until the following month.
If you have other active memberships, you will need to cancel them separately.
Learn how to cancel your Refreshments membership here.