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Why am I unable to pause my membership?
IPSY.com isn't working. What should I do?
How do I contact IPSY support?
Do you offer Spanish support? | Ofreces ayuda en español?
How do I log in? I'm having trouble logging in.
How do I delete my account?
Is there a phone number for IPSY?

Why am I unable to pause my membership?

If you're unable to pause, it may be too late. Changes to your account need to be made before 12 p.m. PT on the last day of the month.

Related articles

How do I cancel my membership?
Can I "skip" a month?
How do I contact IPSY support?
How do I delete my account?
How do I cancel my Refreshments membership?

Important Updates

Maui Delivery Delays
Due to the recent devastation and damage caused by the fires in Maui, all delivery operations are on hold until delivery areas are considered safe.
If you’re in one of the affected areas and haven’t received your order yet, please be aware that there may be potential shipping delays until after postal services can operate normally again.
We’re closely monitoring the situation, and we’ll take care of you if you don’t receive your IPSY shipment as expected.
Please take care and stay safe.

How do I use IPSY's Virtual Assistant, the Glam Bot?

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