We’re currently shipping monthly subscriptions to the U.S. (including its territories, PO Boxes, APO, DPO, and FPO boxes), Canada (including its territories and military locations), and Mexico.
In the U.S., your monthly membership shipments are currently sent via DHL, Pitney Bowes or ACI Logistix, and the U.S. Postal Service. In Canada, shipments are sent from the U.S. via Landmark Global. In Mexico, shipments are sent from the U.S. via Mail Americas. We’re constantly exploring options to ensure that we’re delivering you the absolute best service each month.
Shipments leave our warehouse mid-month, and usually arrive 15 business days after they ship. We ship in batches, and delivery time can vary each month, so your order could arrive the 2nd, 3rd, or 4th week of the month. You’ll always receive a tracking email so you can follow your order’s progress.
Details on non-continental U.S. states and territories:
- Alaska and Hawaii, delivery times are usually a bit longer.
- Puerto Rico, Guam, Virgin Islands, and Northern Mariana Islands are unincorporated U.S. territories, so delivery times may be considerably longer.
- Some Glam Bags may take longer to arrive based on the product mix and shipping restrictions. For example, certain items classified as "ORM-D" (aerosol spray cans, perfumes, nail polish) are considered to be potentially hazardous to ship via air so we ship them via sea freight, which can take a bit longer.
How much does shipping cost?
Shipping is free in the U.S. and Mexico. For members in Canada, shipping for Glam Bag is USD $2.95, shipping for BoxyCharm is USD $4.95, and shipping for Icon Box is USD $7.95.
Note: An additional $1.99 handling fee is applied to all shipments. State taxes may apply.
What if I purchased Add-Ons?
It can take our warehouse team additional time to prep bags that include Add-Ons. Don't worry, this doesn't mean your order is delayed! You should still receive your bag and items within 15 business days if you're in the U.S. If you're in a non-continental state, please allow up to 20 business days for delivery.