We’re thrilled to deliver your beauty favorites to the U.S. (including territories, PO Boxes, and military addresses), Canada (including territories and military locations), and Mexico! Here’s what you need to know:
1. How We Ship
- U.S.: Orders ship via DHL, ACI Logistix, and USPS.
- Canada: Shipments travel from the U.S. through Landmark Global.
- Mexico: Packages are shipped from the U.S. via Mail Americas.
2. Delivery Timeline
- Shipments leave our warehouse mid-month and typically arrive within 15 business days.
- Delivery times vary due to batching, so expect your package in the 2nd, 3rd, or 4th week of the month.
- You’ll receive a tracking email to keep an eye on your order’s journey.
3. Delivery for Non-Continental U.S., Canada & Territories
- Shipments may take up to 20 business days to arrive.
- Alaska & Hawaii: Slightly longer delivery times.
- U.S. Territories (Puerto Rico, Guam, Virgin Islands, Northern Mariana Islands): Delivery may take longer.
- ORM-D items (like certain beauty products) may take longer due to shipping restrictions and may be sent via sea freight.
4. Shipping Costs
- U.S. & Mexico: Shipping is free!
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Canada:
- Glam Bag: $3.95 USD
- BoxyCharm: $6.95 USD
- Icon Box: $9.95 USD
- A $1.99 handling fee applies to all shipments, plus applicable taxes.
5. Add-Ons & Delivery Time
- If you added extra goodies to your order, they may take extra time to pack, but don’t worry—your order isn’t delayed!
- U.S. members: Expect delivery within 15 business days.
- Non-continental U.S. members: Delivery may take up to 20 business days.
For information about membership billing, check out:
For information about IPSY Shop orders, check out: