Why am I getting a 500 error when trying to buy Add-Ons? Please double check your payment method on file by going to Account --> Edit Account Settings --> Billing. Then, try making your purchase again. Our engineers are looking into this. Related articles When do Add-Ons go live? IPSY.com isn't working. What should I do? Who is eligible to buy Add-Ons? What products are available for Add-Ons? Can I cancel my Add-Ons purchase?