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IPSY
My Account

My Account

Account Management

How do I upgrade to an annual membership?
I canceled my IPSY membership last month. Why did I get charged again this month?
How do I cancel my membership?

Account Troubleshooting

How can I confirm the membership I signed up for?
Am I getting this month’s bag?
Why am I unable to pause my membership?
Where can I see my past Glam Bags?
IPSY.com isn't working. What should I do?
How can I change my IPSY email preferences?

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Important IPSY Updates

Severe weather update

If severe weather has impacted your area, we sincerely hope you and your loved ones are safe and well. Due to the impact, some deliveries may be delayed. If you have any concerns about your orders, please reach out at any time and we’ll do our best to help!

When will my annual membership price change?>

How do I lock in the current annual price?>

Why is my order delayed?>

How do I use the Glam Bot, IPSY's Virtual Assistant?>

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