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My Account


Account Management

  • How do I upgrade to an annual membership?
  • I canceled my IPSY membership last month. Why did I get charged again this month?
  • How do I cancel my membership?


Account Troubleshooting

  • How can I confirm the membership I signed up for?
  • Am I getting this month’s bag?
  • Why am I unable to pause my membership?
  • Where can I see my past Glam Bags?
  • IPSY.com isn't working. What should I do?
  • How can I change my IPSY email preferences?
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Important IPSY Updates


How do I use IPSY's Virtual Assistant, the Glam Bot?


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