My Account

Account Management

• How do I upgrade to an annual membership?
• I canceled my IPSY membership last month. Why did I get charged again this month?
• How do I cancel my membership?

Account Troubleshooting

• How can I confirm the membership I signed up for?
• Am I getting this month’s bag?
• Why am I unable to pause my membership?
• Where can I see my past Glam Bags?
• IPSY.com isn't working. What should I do?
• How can I change my IPSY email preferences?

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