At IPSY, we prioritize your satisfaction and are committed to providing hassle-free solutions. Here's what you need to know about our replacement policy:
1. Replacement Policy Highlights:
We strive to offer a replacement at no additional cost for products damaged in transit, defective, or missing. Our replacement policy extends up to 45 days from the shipment date.
2. How to Seek Assistance:
For prompt assistance, contact IPSY Care by clicking here. We're here to ensure you're taken care of!
3. Glam Bag Missing Items Tip:
If you're missing an item from your Glam Bag, check inside your mailer. Sometimes, we place larger items there for a secure fit.