Yes, you can for Shop IPSY orders! This does not apply to orders purchased through Add-Ons, Pop-Up, or Flash events. To receive a refund, your order must arrive back at our warehouse in the condition you received it within 30 days from the date your package was delivered.
We cover return shipping costs, but a $5 restocking fee will be deducted from your final refund amount. If you’d like to make a return, please contact IPSY Care for a prepaid shipping label.