To ensure uninterrupted service, it's essential to verify your card details with your bank. If there's a hold or any issues, resolving them will pave the way for smooth transactions. Simply update your payment method with the correct information, ensuring sufficient funds are available.
We also recommend first trying these steps to troubleshoot:
1. Access IPSY.com with a different internet browser like Chrome or Safari, or try from a mobile device or tablet.
2. Enter your billing and shipping info as separate addresses instead of checking the "same as billing" box.
3. Make sure the billing address you're entering is exactly the same as the one on file with your bank. I'd recommend reaching out to your bank to double-check.
4. If you're using a gift card, make sure it's valid for online recurring purchases (not all of them are).