At IPSY, we want you to have the best experience with our subscriptions. While we don't offer refunds or exchanges for subscriptions, we are committed to ensuring you receive every item in perfect condition.
Our replacement policy allows for replacements of missing or damaged items within 45 days of the shipment date. If you encounter any issues, please reach out to us promptly, and we'll be delighted to assist you in resolving this.
Your satisfaction is our priority at IPSY, and we're here to make your beauty journey delightful.