Having trouble accessing your IPSY account? Let's troubleshoot with these steps:
Multiple Email Addresses? Try Them All!
If you have multiple email addresses, try logging in with a few to ensure you're using the right one for your IPSY account.
Resetting Your Password: A Quick Guide
If you know you have the correct email address but can't recall your password, follow these steps:
- Visit IPSY.com/forgotpassword or click "Forgot Password?" on the homepage.
- Enter your IPSY email address and click “Retrieve password.”
- Check your email for “Here’s Your New Temporary IPSY Password!” If not received, check spam or reset cookies and cache before restarting the process.
- Log in using the temporary password. Remember to remove any spaces when copying and pasting.
- A window will prompt you to update your password. Enter the temporary password, then create and confirm your new secure password.
Additional Tips for Smooth Access:
- For website issues, consider trying a different internet browser.
- Clear your browser's cache and cookies using the helpful instructions here.
If you still experience trouble, don't hesitate to reach out to IPSY Care for help.