Need to delete an address on your account? We’ve got you covered!
If your shipping address and credit card billing address are the same:
Step-by-Step Guide:
- Log In: Start by logging in to your account using your credentials. This grants you access to your account settings and allows you to make the necessary changes.
- Navigate to Account Settings: Once logged in, locate the hamburger menu icon (those three little lines) typically found in the top corner of the page (or on the bottom right of your screen on the mobile app). Click on it to reveal a dropdown menu.
- Access Account Settings: Within the dropdown menu, you'll find various options. Look for and select "Account." This will take you to your account settings page.
- Edit Account Settings: Under the "General" section of your account settings, you'll see an option to "Edit Account Settings." Click on this to proceed to the next step.
- Select Billing: Within the account settings, locate and click on the "Billing" section. This is where you'll update your billing information. (You can also click here to access the billing page.)
- Update Billing Information: Look for the option to "Update Billing Info" and click on it. This will prompt you to enter your new credit card information.
- Add New Credit Card: Enter the details of your new credit card.
- Update Billing Address: After adding your new credit card, you'll have the option to add a new billing address or select a previous address from your saved addresses. Choose the appropriate address option.
- Confirm Changes: Once you've selected your new billing address, click on "Update" to save the changes to your account.
Confirmation:
After updating your billing address, please get in touch with the IPSY Care team, and we’ll help delete the old address for you.
If your shipping address and credit card billing address are NOT the same:
Please reach out to IPSY Care -- we're happy to help!