Here’s what happens depending on when you cancel:
If You Cancel Before 12 p.m. PT on the Last Day of the Month:
- Your cancellation will take effect immediately, and you’ll skip the upcoming month’s order. If you did this and you were still charged, please reach out to our Care team and we'll look into it.
If You Cancel After 12 p.m. PT on the Last Day of the Month:
- Your membership will continue, and you’ll receive the upcoming month’s order. Your cancellation will then take effect for the following month.
- If you have multiple memberships, make sure to cancel them individually.
Click here to get detailed instructions on canceling your membership.